Frequently Asked Questions
Find answers to the most common questions about our jewelry, shipping, returns, and more.
Orders & Shipping
Products & Quality
Returns & Exchanges
Account & Payment
Still have questions?
Can't find the answer you're looking for? Our customer support team is here to help.
Email: erffanjewels@gmail.com
Phone: +6011-57735663
Business Hours: Saturday - Thursday, 9:30 AM - 5:30 PM (MYT)